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WARRANTY STATEMENT
A 12-month warranty or (20,000 km) is given from the date of invoice on new parts and exchange units.
The customer must notify the supplier of the warranty issue when first known and cannot apply warranty without the approval of the supplier.
The warranty only applies to those parts that are deemed defective and will be replaced, credited or refunded (at the supplier’s discretion) at no charge. The defect must not result from any of the following:
The following conditions apply:
- Modification or adjustment to the product
- Incorrect operation or use of the product
- Contamination of the product by fuel, oil or other impurities
- Misuse of the product in contrary to the product specifications
- Incorrect installation of product
Note the warranty provided applies to parts only not labour costs.
Please refer to claim procedure for warranty process.
Claim Procedure
If a product is suspected to be faulty or defective, notify the supplier promptly at [email protected]. Proof of purchase must be given with an explanation of issue with photo evidence (if available). An investigation will be carried out to determine the outcome.
Definitions
The Supplier” refers to Cheaper Diesel Spares Australia.
“The Customer’ refers to the person, partnership, company or other entity who agrees to purchase product from Cheaper Diesel Spares Australia.
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