Many diesel components — especially older pumps and injectors — are no longer manufactured new. Our Core Exchange Program helps keep these essential parts available by returning old units into the remanufacturing supply chain, ensuring ongoing support for older vehicles, machinery, and equipment.

Our Core Exchange Program allows you to purchase remanufactured diesel components at a lower price by returning your old unit (“core”) for credit. This program exists to:

• Maintain supply of parts no longer produced by the original manufacturer
• Support reuse and reduce environmental waste
• Keep remanufactured diesel components affordable
• Ensure ongoing support for older vehicles, machinery, and equipment

Products Included in the Program

Products that require a core deposit and participate in the Core Exchange Program will be clearly marked on the product page and at checkout. These items will display the core deposit amount and usually include wording such as “remanufactured exchange” indicating that a core return is required.

Items not listed with a core charge or not specifically marked as “remanufactured exchange” are supplied new.

How the Core Deposit Works

• A core deposit is added to your order when purchasing a remanufactured item
• The deposit is refunded once your old unit is returned and passes inspection

Example:
Purchase: $1,200
Includes $200 core deposit
Return your old unit within 30 days → $200 refunded
Effective cost = $1,000

Core Return Conditions

• Must be the exact part replaced (same model/part number)
• Returned within 30 days of delivery (contact us prior if you need more time)
• Packaged securely and not damaged beyond repair
• Include your CDSA invoice so we can identify your core clearly
• Shipping is the customer’s responsibility
• We recommend Australia Post and require tracking on all returns
• If CDSA arranges freight, costs may be deducted from the refund

Inspection & Refund Timeline

• Returned cores are inspected at our warehouse
• Refund is processed within 14 days if the core is accepted
• Incorrect, damaged, incomplete, contaminated, or late returns will forfeit the deposit
• Extensions beyond 30 days are at our absolute discretion unless agreed in writing

Need Help?

If you are unsure about your core, the return process, or whether your part qualifies, contact our friendly sales team on 1300 732 462 or email us at
[email protected]. Please have your registration, VIN, or part number ready and we will be able to guide you through the process.