RETURNS AND REFUND POLICY
Customers must notify Cheaper Diesel Spares Australia (CDSA) within 7 days of delivery if they wish to return an item. Goods must be unused, unfitted, in their original packaging, and in 100% resalable condition.
Conditions of Return
All returns must receive written return authorisation from CDSA before being sent back.
A restocking fee of 10% or $25.00 (whichever is greater) applies to all approved change-of-mind returns.
Return freight is the responsibility of the customer, unless otherwise agreed in writing.
Any applicable charges will be deducted from the refund or credit.
Special-order items are non-returnable.
Refunds apply to the purchase price only and do not include any original shipping charges.
Goods must be unused, not fitted, in original undamaged packaging, and in resalable condition to qualify for return.
Returning an item does not guarantee that a refund or credit will be approved; all assessments are at CDSA’s discretion.
The customer is solely responsible for selecting the correct product for their vehicle or application.
Please refer to claim procedure for return process.
Claim Procedure
For returns and refunds, notify Cheaper Diesel Spares on [email protected] A customer service representative will be in contact to assist with the procedure.