Shipping Terms

Thank  you for visiting and shopping with Cheaper Diesel Spares Australia (CDSA). Following are the terms and conditions that constitute our Shipping Policy.

Products are delivered nationally using major transport providers including TollTNT and Couriers Please. Quoted delivery timeframes are an estimate only. We do not take responsibility for freight delays that are outside of our control.

Domestic Shipping

Order Processing Time

All orders are processed within 1-2 business days. Please note orders are not shipped or delivered on weekends. If item is out of stock or requires a special order, customers will be informed promptly.

If a high volume of orders is experienced, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If any significant delays are to occur, we will contact you via email or phone.

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Trade customers please note shipping costs will be quoted prior to purchase.

Please note areas outside metro and regional locations may take longer. Items shipped to Western Australia may also take longer than estimated delivery times.

Shipment Method

Estimated Delivery Time

Shipment Cost

Standard Courier / Australia Post

2-5 business days

Free (Over $200 Spend)

TNT / TOLL Express / Aus Post Express

1-2 business days

$12-$40 (Location Dependent)

State lock downs due to COVID-19 will slow down deliveries. Weather occurrences such as floods or fires may also cause delays.

Shipment to PO Boxes

Cheaper Diesel Spares Australia (CDSA) ships to addresses within Australia and can ship to PO Box addresses. This option is limited as only certain carriers deliver to PO Boxes.

Shipment Confirmation and Order Tracking

You will receive a shipment confirmation email once your order has been shipped containing your tracking number. The tracking number will be active within 24 hours. 

Please use the specific carrier website tracking function to find out further information about your shipment.

Damages

CDSA is not liable for any products damaged or lost during shipping. If you receive your order damaged, best practice is to not accept the parcel on delivery. Otherwise, please contact the shipment carrier to file a claim. Please keep images of parcel and damaged goods before filing a claim.

International Shipping

We currently do not ship outside of Australia as part of our normal trade. If you are wishing to purchase from overseas, please contact sales@cdsa.net.au and we can give a custom quote.

Returns Policy

Our return and refund policy provides detailed information about options and procedures for returning your order. This can be found under our Customer Service menu.

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